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Insurance & billing

I bill your insurer directly, where I can.

For a select list of providers I submit the claim myself and you pay only your portion at the visit. For everyone else I give you an itemized receipt that claims cleanly.

Direct billing

Providers I bill directly.

These are the insurers I can bill directly, so you pay only your own share at the visit. If yours is not listed I can still help — you get an itemized receipt with everything your insurer asks for, and you claim it back yourself.

  • Blue Cross
  • Co-operators
  • Sun Life
  • Telus Health

How it works

Three things to bring.

  1. 01

    Your provider and member ID

    Add them when you book and I will verify coverage before I arrive, so there are no surprises at the table.

  2. 02

    Your prescription

    Most plans require a current prescription on file for the claim. Bring the paperwork — if it has gone missing, your optometrist can give you a copy.

  3. 03

    Your portion

    Card, e-transfer or cash at the visit. I will have told you the figure before anything is ordered.

If I cannot bill your provider

You pay in full at the visit and I email you an itemized invoice with the codes your insurer expects. It also lands in your account under Invoices.

Not sure where you stand?

Coverage varies a lot between plans, even within the same insurer. Ask me before you book — I would rather check than guess.